Last revised: 25 August 2022
By accessing, downloading, using or clicking on “I agree” to accept any Z1 FINANCIAL Products and Services (as defined below) provided by Z1 FINANCIAL (as defined below), you agree that you have read, understood and accepted all of the terms and conditions stated in this Agreement as well as our Privacy Policy at https://z1.financial/Index/privacy.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Z1 Financial if you do not agree to take all of the terms and conditions stated on this page.
In addition, when using some features of the Products and Services, you may be subject to specific additional terms and conditions applicable to those features and your agreement to these additional terms and conditions will be required before your use of these features.
Please read the terms of this agreement carefully as they govern your use of Z1 FINANCIAL Products and Services.
By accessing, using or attempting to use Z1 FINANCIAL Products and Services in any capacity, you acknowledge that you accept and agree to be bound by this agreement. If you do not agree, do not access Z1 FINANCIAL or utilize Z1 FINANCIAL Products and Services. Furthermore, by using the Products and Services you acknowledge and agree that:
We employ the use of cookies. By accessing Z1 Financial, you agreed to use cookies in agreement with the Z1 FINANCIAL's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
1. Z1 FINANCIAL refers to an ecosystem comprising Z1 FINANCIAL website (whose domain names include but are not limited to https://z1.financial/, mobile application, and other applications that are developed to offer Z1 FINANCIAL Products and Services.
2. Z1 FINANCIAL Products and Services refers to various Products and Services provided to you by Z1 FINANCIAL that are based on Internet or blockchain technologies and offered via Z1 FINANCIAL website, mobile applications and other forms (including new ones enabled by future technological development).
3. Z1 FINANCIAL Platform Rules refer to all rules, interpretations, announcements, statements, letters of consent and other contents that have been and will be subsequently released by Z1 FINANCIAL, as well as all regulations, implementation rules, product process description, and announcements published in the Help Center or within Products and Services processes.
4. Users refer to all individuals, institutions or organizations that access, download or use Z1 FINANCIAL or Z1 FINANCIAL Products and Services and who meet the criteria and conditions stipulated by Z1 FINANCIAL.
5. Z1 FINANCIAL Accounts refer to the foundational virtual accounts, including main accounts and subaccounts, which are opened by Z1 FINANCIAL for Users to record on Z1 FINANCIAL, their usage of Z1 FINANCIAL Products and Services, transactions, investment, asset changes and basic information. Z1 FINANCIAL Accounts serve as the basis for Users to enjoy and exercise their rights on Z1 FINANCIAL.
6. Investment refers to any mechanism used to generate future income.
7. Digital Assets refer to encrypted or digital tokens with a certain value that is based on blockchain and cryptography technologies and are issued and managed in a decentralized form.
8. Digital Currenciesrefer to any currency, or money-like asset issued, managed and stored over the internet.
9. Fiat Trading refers to spot transactions in which digital currencies are exchanged for fiat currencies or vice versa.
10. KYC refers to the “know-your-customer” process that Z1 FINANCIAL has put in place for personal accounts before entering into a business relationship or conducting transactions with its individual Users. As part of this process, Z1 FINANCIAL may do anything that it deems necessary in order to identify Users, verify their identity, scrutinize and investigate User transactions, or comply with any applicable laws or regulations.
11. KYB refers to the “know-your-business” process that Z1 FINANCIAL has put in place for business (institutions or organizations) accounts before entering into a business relationship or conducting transactions with its corporate Users. As part of this process, Z1 FINANCIAL may do anything that it deems necessary in order to verify the business identity and ownership, scrutinize and investigate User transactions, or comply with any applicable laws or regulations.
This agreement constitutes a legal agreement and creates a binding contract between you and Z1 FINANCIAL.
Due to the rapid technological change, this agreement between you and Z1 FINANCIAL does not enumerate or cover all rights and obligations of each party and does not guarantee full alignment with needs arising from future development. Therefore, the Privacy Policy, Z1 FINANCIAL platform rules, and all other agreements entered into separately between you and Z1 FINANCIAL are deemed supplementary terms that are an integral part of this agreement and shall have the same legal effect. Your use of Z1 FINANCIAL Products and Services has deemed your acceptance of the above supplementary terms.
Z1 FINANCIAL reserves the right to update, amend or change any part of this agreement at its discretion at any time. Z1 FINANCIAL will notify such changes by updating the terms on its website, without sending a separate notice to you on your rights. The date when the amendment is made will be indicated on the first page of the amended agreement. The amended agreement will take effect immediately upon announcement on the Website. You shall browse this Website from time to time and follow the information on the time and content of amendments, if any, made to this Agreement. If you do not agree with the amendments, you shall stop using the Products and Services offered by this Website immediately. If you continue to use the Products and Services offered by this Website, it shall be deemed that you accept and agree to be bound by the amended agreement.
By accessing and using Z1 FINANCIAL Products and Services, you represent and warrant that you have not been included in any trade embargoes or economic sanctions list (such as the United Nations Security Council sanctions list), Z1 FINANCIAL reserves the right to choose markets and jurisdictions to conduct business and may restrict or refuse, in its discretion, the provision of Z1 FINANCIAL Products and Services in certain countries or regions.
As an important part of the Z1 FINANCIAL Ecosystem, Z1 FINANCIAL mainly serves as a global digital platform for investments in projects (by using a Digital Token called “ZTU”), the Digital Assets and Fiat trading and other Digital Assets-related Products and Services. As further detailed in Article 3 below, Users must register and open an account with Z1 FINANCIAL, and purchase ZTU using fiat or acceptable digital currencies and deposit it into their account prior to investing and trading. Users may subject to the restrictions set forth in this agreement, apply for the withdrawal of Digital Assets or ZTU.
Although Z1 FINANCIAL has been committed to maintaining the accuracy of the information provided through Z1 FINANCIAL Products and Services, Z1 FINANCIAL cannot and does not guarantee its accuracy, applicability, reliability, integrity, performance or appropriateness, nor shall Z1 FINANCIAL be liable for any loss or damage that may be caused directly or indirectly by your use of these contents.
The information about Z1 FINANCIAL Products and Services may change without notice, and the main purpose of providing such information is to help Users make independent decisions. Z1 FINANCIAL does not provide investment or consulting advice of any kind, and is not responsible for the use or interpretation of information on Z1 FINANCIAL or any other communication medium. All Users of Z1 FINANCIAL Products and Services must understand the risks involved in Investment and Digital Assets trading, and are recommended to consult their investment advisor or legal professional regarding their specific situation and financial condition and trade within their own responsibilities.
All Users must apply for a Z1 FINANCIAL Account at https://z1.financial/Login/register before acquiring ZTU and using Z1 FINANCIAL Products and Services. When you register a Z1 FINANCIAL Account, you are obliged to provide your personal information in accordance with the Privacy Policy and other necessary information (to be updated from time to time as required by compliance authorities) and accept the terms of this agreement, the Privacy Policy and other Z1 FINANCIAL Platform Rules.
Z1 FINANCIAL may refuse, at our discretion, to open a Z1 FINANCIAL Account for you. You agree to provide complete and accurate information when opening a Z1 FINANCIAL Account and agree to timely update any information you provide to Z1 FINANCIAL to maintain the integrity and accuracy of the information. One User can be registered with Z1 FINANCIAL with one account only either as an individual or a legal entity.
By registering to use a Z1 FINANCIAL Account, you represent and warrant that:
(i) as an individual, you are at least 18 or are of legal age to form a binding contract under applicable laws;
(ii) as an individual, you are at least 18 or are of legal age to form a binding contract under applicable laws;
(ii) you have not been previously suspended or removed from using Z1 FINANCIAL Products and Services;
(iv) you are not based in or a citizen of the countries restricted in the Regulation of Cryptocurrency Report of the Library of Congress nor are you acting on behalf of users from any of these countries. If you act as an employee or agent of a legal entity and enter into this agreement on their behalf, you represent and warrant that you have all the necessary rights and authorizations to bind such legal entity; and
(vi) your use of Z1 FINANCIAL Products and Services will not violate any and all laws and regulations applicable to you, including but not limited to regulations on anti-money laundering, anti-corruption and counter-terrorist financing.
Please note that some Products and Services may not be available in certain jurisdictions or regions or to certain users. Z1 FINANCIAL reserves the right to change, modify or impose additional restrictions at its discretion at any time.
Your registration of an account with Z1 FINANCIAL will be deemed your agreement to provide the required personal information for identity verification. Such information will be used to verify Users’ identity, identify traces of money laundering, terrorist financing, fraud and other financial crimes through Z1 FINANCIAL, or for other lawful purposes stated by Z1 FINANCIAL.
The information we require to verify your identity may include but is not limited to, your name, email address, contact information, phone number, username, passport or government-issued ID, date of birth and other information collected during account registration. When providing the required information, you confirm it is true and accurate.
We will collect, use and share such information in accordance with our Privacy Policy. In addition to providing such information, you agree to allow us to keep a record of that information during the period for which your account is active and within ten (10) years after your account is closed. You also authorize us to conduct necessary investigations directly or through a third party to verify your identity or protect you and/or us from financial crimes, such as fraud.
After registration, you must ensure that the information is true, complete, and timely updated when changed. If there are any grounds for believing that any of the information you provided is incorrect, false, outdated or incomplete, Z1 FINANCIAL reserves the right to send you a notice to demand correction, directly delete the relevant information and, as the case may be, terminate all or part of Z1 FINANCIAL Products and Services we provide for you. If we are unable to reach you with the contact information you provided, you shall be fully liable for any loss or expense caused to Z1 FINANCIAL during your use of Z1 FINANCIAL Products and Services.
You hereby acknowledge and agree that you have the obligation to update all the information if there is any change by registering an account, you hereby authorize Z1 FINANCIAL to conduct investigations that Z1 FINANCIAL considers necessary, either directly or through a third party, to verify your identity or protect you, other users and/or Z1 FINANCIAL from fraud or other financial crimes, and to take necessary actions based on the results of such investigations. You also acknowledge and agree that your personal information may be disclosed to credit bureaus and agencies for fraud prevention or financial crime prevention, which may respond to our investigations in full.
Z1 FINANCIAL Account can only be used by the account registrant only. Z1 FINANCIAL reserves the right to suspend, freeze or cancel the use of Z1 FINANCIAL Accounts by persons other than the account registrant. If you suspect or become aware of any unauthorized use of your username and password, you should notify Z1 FINANCIAL immediately. Z1 FINANCIAL assumes no liability for any loss or damage arising from the use of Z1 FINANCIAL Account by you or any third party with or without your authorization.
Z1 FINANCIAL has been committed to maintaining the security of User entrusted funds and has implemented industry-standard protection for Z1 FINANCIAL Products and Services. However, the actions of individual Users may pose risks. You shall agree to treat your access credentials (such as username and password) as confidential information, and not to disclose such information to any third party. You also agree to be solely responsible for taking the necessary security measures to protect your Z1 FINANCIAL Account and personal information.
By creating a Z1 FINANCIAL Account, you hereby agree that:
i. Keep your password confidential and use only your email/phone number and password when logging in;
ii. Ensure that you log out from Z1 FINANCIAL at the end of each visit;
iii. You will notify Z1 FINANCIAL immediately if you are aware of any unauthorized use of your Z1 FINANCIAL Account and password or any other violation of security rules; and
iv. You will strictly abide by all mechanisms or procedures of Z1 FINANCIAL regarding security, authentication, trading, charging, and withdrawal.
Your personal data will be properly protected and kept confidential. By using the Products and Services or agreeing to the Terms, you give consent to Z1 FINANCIAL to collect, process, use or disclose your personal data as described in the Privacy Policy. Please read the Privacy Policy to understand how Z1 FINANCIAL collects and uses information associated with your Account and your use of the Products and Services.
Upon completion of the registration and identity verification for your Z1 FINANCIAL Account, you may use various Z1 FINANCIAL Products and Services, including but not limited to, purchase of ZTU, staking, accessing the NFT marketplace, acquiring market-related data, research and other information released by Z1 FINANCIAL, participating in User activities held by Z1 FINANCIAL, etc., in accordance with the provisions of this agreement (including Z1 FINANCIAL Platform Rules and other individual agreements). Z1 FINANCIAL has the right to:
1. Provide, modify or terminate, at its discretion, any Z1 FINANCIAL Products and Services based on its development plan; and
2. Allow or prohibit some Users’ use of any Z1 FINANCIAL Products and Services in accordance with relevant Z1 FINANCIAL Platform Rules.
Z1 FINANCIAL grants you a revocable, limited, royalty-free, non-exclusive, non-transferable, and non-sublicensable license to access and use Z1 FINANCIAL Products and Services through your computer or internet-compatible devices for your personal/internal purposes.
You are prohibited to use Z1 FINANCIAL Products and Services for resale or commercial purposes, including transactions on behalf of other persons or entities. All the above actions are expressly prohibited and constitute a material violation of this agreement. The content layout, format, function and access rights regarding Z1 FINANCIAL Products and Services should be stipulated at the discretion of Z1 FINANCIAL. Z1 FINANCIAL reserves all rights not expressly granted in this agreement.
Therefore, you are hereby prohibited from using Z1 FINANCIAL Products and Services in any way not expressly authorized by this agreement.
This agreement only grants a limited license to access and use Z1 FINANCIAL Products and Services. Therefore, you hereby agree that when you use Z1 FINANCIAL Products and Services, Z1 FINANCIAL does not transfer Z1 FINANCIAL Products and Services or the ownership or intellectual property rights of any Z1 FINANCIAL intellectual property to you or anyone else. All the text, graphics, user interfaces, visual interface, photos, sounds, process flow diagrams, computer code (including HTML code), programs, software, Products and Services, information and documents, as well as the design, structure, selection, coordination, expression, look and feel, and layout of any content included in the Products and Services or provided through Z1 FINANCIAL Products and Services, are exclusively owned, controlled and/or licensed by Z1 FINANCIAL, parent companies, licensors or affiliates.
Z1 FINANCIAL owns any feedback, suggestions, ideas, or other information or materials (hereinafter collectively referred to as “Feedback”) about Z1 FINANCIAL, Z1 FINANCIAL Products and Services, or other ways. You hereby transfer all rights, ownership and interests of the Feedback and all related intellectual property rights to Z1 FINANCIAL. You have no right and hereby waive any request for acknowledgment or compensation based on any Feedback or any modifications based on any Feedback.
When you use Z1 FINANCIAL Products and Services, you agree and undertake to comply with the following provisions:
i. During the use of Z1 FINANCIAL Products and Services, ensure all activities you carry out should comply with the requirements of applicable laws and regulations, this agreement, and various guidelines of Z1 FINANCIAL;/p>
ii. Your usage should not violate public interests, public morals, or the legitimate interests of others, including any actions that would interfere with, disrupt, negatively affect, or prohibit other Users from using Z1 FINANCIAL Products and Services;
iii. You agree not to use the Products and Services for market manipulation (such as pump and dump schemes, wash trading, front running, quote stuffing, and spoofing or layering, regardless of whether prohibited by law);
iv. Without written consent from Z1 FINANCIAL, the following commercial uses of Z1 FINANCIAL data are prohibited:
v. Without prior written consent from Z1 FINANCIAL, you may not modify, replicate, duplicate, copy, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove or alter any copyright statement or label, or license, sub-license, sell, mirror, design, rent, lease, private label, grant security interests in the properties or any part of the properties, or create their derivative works or otherwise take advantage of any part of the properties; and
vi. You may not
By accessing Z1 FINANCIAL Products and Services, you agree that Z1 FINANCIAL has the right to investigate any violation of this agreement, unilaterally determine whether you have violated this agreement, and take actions under relevant regulations without your consent or prior notice. Examples of such actions include, but are not limited to:
1. Blocking and closing order requests;
2. Freezing your account;
3. Reporting the incident to the authorities;
4. Publishing the alleged violations and actions that have been taken; and
5. Deleting any information, you published that is found to be a violation.
Upon completion of the registration and identity verification for your Z1 FINANCIAL Account, you can purchase ZTU on Z1 FINANCIAL Products and Services in accordance with the provisions of this agreement and Z1 FINANCIAL Platform Rules. Once a transaction is completed, your account will be updated to reflect that the Order has been fully executed.
To the maximum extent permitted under applicable laws, Z1 FINANCIAL Products and Services, Z1 FINANCIAL materials and any Products and Services or other items provided by or on behalf of Z1 FINANCIAL are offered on an “as is” and “as available” basis, and Z1 FINANCIAL expressly disclaims, and you waive, any and all other warranties of any kind, whether express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, title or non-infringement or warranties arising from a course of performance, course of dealing or usage in trade. Without limiting the foregoing, Z1 FINANCIAL does not represent or warrant that the site, Z1 FINANCIAL Products and Services or Z1 FINANCIAL materials are accurate, complete, reliable, current, error-free and imposed of viruses or other harmful components.
Z1 FINANCIAL does not guarantee that any order will be executed, accepted, recorded or remain open except for the express statements, agreements and rules set forth in this agreement, you hereby acknowledge and agree that you have not relied upon any other statement or agreement, whether written or oral, with respect to your use and access to Z1 FINANCIAL Products and Services. Without limiting the foregoing, you hereby understand and agree that Z1 FINANCIAL will not be liable for any losses or damages arising out of or relating to:
a) any inaccuracy, defect or omission of investment and digital assets price data;
b) any error or delay in the transmission of such data;
c) interruption in any such data;
d) regular or unscheduled maintenance carried out by Z1 FINANCIAL and service interruption and change resulting from such maintenance;
e) any damages incurred by other users’ actions, omissions or violation of this agreement;
f) any damage caused by illegal actions of other third parties or actions without authorized by Z1 FINANCIAL; and
g) other exemptions mentioned in disclaimers and platform rules issued by Z1 FINANCIAL.
The disclaimer of implied warranties contained herein may not apply if and to the extent, it is prohibited by applicable law of the jurisdiction in which you reside.
To the maximum extent permitted by applicable law, in no event will Z1 FINANCIAL, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors be liable for any incidental, indirect, special, punitive, consequential or similar damages or liabilities whatsoever (including, without limitation, damages for loss of data, information, revenue, profits or other businesses or financial benefits) arising out of Z1 FINANCIAL Products and Services, any performance or non-performance of Z1 FINANCIAL Products and Services, or any other Products and Services or other items provided by or on behalf of Z1 FINANCIAL and its affiliates, whether under contract, statute, strict liability or other theory even if Z1 FINANCIAL has been advised of the possibility of such damages except to the extent of a final judicial determination that such damages were a result of Z1 FINANCIAL’s gross negligence, fraud, willful misconduct or intentional violation of law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
Notwithstanding the foregoing, in no event will the liability of Z1 FINANCIAL, its affiliates and their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors arise out of services offered by or on behalf of Z1 FINANCIAL and its affiliates, any performance or non-performance of Z1 FINANCIAL Products and Services, or any other Products and Services or other items, whether under contract, statute, strict liability or other theory, exceed the amount of the fees paid by you to Z1 FINANCIAL under this agreement in the twelve-month period immediately preceding the event giving rise to the claim for liability.
You agree to indemnify and hold harmless Z1 FINANCIAL, their affiliates, contractors, licensors, and their respective directors, officers, employees and agents from and against any claims, actions, proceedings, investigations, demands, suits, costs, expenses and damages (including attorneys’ fees, fines or penalties imposed by any regulatory authority) arising out of or related to:
i. your use of, or conduct in connection with, Z1 FINANCIAL Products and Services;
ii. your breach or our enforcement of this agreement; or
iii. your violation of any applicable law, regulation, or rights of any third party during your use of Z1 FINANCIAL Products and Services. If you are obligated to indemnify Z1 FINANCIAL, their affiliates, contractors, licensors, and their respective directors, officers, employees or agents pursuant to this agreement, Z1 FINANCIAL will have the right, in its sole discretion, to control any action or proceeding and to determine whether Z1 FINANCIAL wishes to settle, and if so, on what terms.
Please be aware that all official announcements, news, promotions, competitions and airdrops will be listed on https://z1.financial/. Users undertake to refer to these materials regularly and promptly. Z1 FINANCIAL will not be held liable or responsible in any manner of compensation should users incur personal losses arising from ignorance or negligence of the announcements.
You agree that Z1 FINANCIAL shall have the right to immediately suspend your Z1 FINANCIAL Account (and any accounts beneficially owned by related entities or affiliates), freeze or lock the Digital Assets or funds in all such accounts, and suspend your access to Z1 FINANCIAL for any reason including if Z1 FINANCIAL suspects any such accounts to be in violation of this agreement, our Privacy Policy, or any applicable laws and regulations. You agree that Z1 FINANCIAL shall not be liable to you for any permanent or temporary modification of your Z1 FINANCIAL Account, or suspension or termination of your access to all or any portion of Z1 FINANCIAL Products and Services. Z1 FINANCIAL shall reserve the right to keep and use the transaction data or other information related to such Z1 FINANCIAL Accounts. The above account controls may also be applied in the following cases:
2. We detect unusual activities in the Z1 FINANCIAL Account;
3. We detect unauthorized access to the Z1 FINANCIAL Account; and
4.We are required to do so by a court order or command by a regulatory/government authority.
In case of any of the following events, Z1 FINANCIAL shall have the right to directly terminate this agreement by canceling your Z1 FINANCIAL Account, and shall enjoy the right but not the obligation to permanently freeze (cancel) the authorizations of your Z1 FINANCIAL Account on Z1 FINANCIAL and withdraw the corresponding Z1 FINANCIAL Account thereof:
1. after Z1 FINANCIAL terminates our provision to you;
2. you allegedly register or register in any other person’s name as a Z1 FINANCIAL User again, directly or indirectly;
3. the information that you have provided is untruthful, inaccurate, outdated or incomplete;
4. when this agreement is amended, you state your unwillingness to accept the amended Terms by applying for cancellation of your Z1 FINANCIAL Account or by other means;
5. you request that Z1 FINANCIAL Products and Services be terminated; and
6. any other circumstances where Z1 FINANCIAL deems should terminate Z1 FINANCIAL Products and Services.
Should your Z1 FINANCIAL Account be terminated, the account and transactional information that meet data retention standards will be securely stored for 10 years. In addition, if a transaction is unfinished during the account termination process, Z1 FINANCIAL shall have the right to notify your counterparty of the situation at that time. You acknowledge that a user-initiated account exit (right to erasure under GDPR or other equivalent regulations) will also be subjected to the termination protocol stated above.
If Z1 FINANCIAL is informed that any Digital Assets or funds held in your Z1 FINANCIAL Account are stolen or otherwise are not lawfully possessed by you, Z1 FINANCIAL may, but has no obligation to, place an administrative hold on the affected funds and your Z1 FINANCIAL Account. If Z1 FINANCIAL does lay down an administrative hold on some or all of your funds or Z1 FINANCIAL Account, Z1 FINANCIAL may continue such hold until such time as the dispute has been resolved and evidence of the resolution acceptable to Z1 FINANCIAL has been provided to Z1 FINANCIAL in a form acceptable to Z1 FINANCIAL. Z1 FINANCIAL will not involve itself in any such dispute or the resolution of the dispute.
You agree that Z1 FINANCIAL will have no liability or responsibility for any such hold, or for your inability to withdraw Digital Assets or funds or execute trades during the period of any such hold.
Except as set forth in paragraph 4 below, once a Z1 FINANCIAL Account is closed/withdrawn, all remaining account balance (which includes charges and liabilities owed to Z1 FINANCIAL) will be payable immediately to Z1 FINANCIAL. Upon payment of all outstanding charges to Z1 FINANCIAL (if any), Users will have 7 business days to withdraw all Digital Assets or funds from the account.
Z1 FINANCIAL maintains full custody of the Digital Assets, funds and User data/information which may be turned over to governmental authorities in the event of Z1 FINANCIAL Accounts’ suspension/closure arising from fraud investigations, investigations of violation of law or violation of this agreement.
Z1 FINANCIAL is not your broker, intermediary, agent, or advisor and has no fiduciary relationship or obligation to you in connection with any trades or other decisions or activities effected by you using Z1 FINANCIAL Products and Services. No communication or information provided to you by Z1 FINANCIAL is intended as or shall be considered or construed as, investment advice, financial advice, trading advice, or any other sort of advice. You are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you according to your personal investment objectives, financial circumstances and risk tolerance, and you shall be solely responsible for any loss or liability therefrom.
You should consult legal or tax professionals regarding your specific situation. Z1 FINANCIAL does not recommend that any Digital Asset should be bought, earned, sold, or held by you. Before making the decision to buy, sell or hold any Digital Asset, you should conduct your own due diligence and consult your financial advisors prior to making any investment decision. Z1 FINANCIAL will not be held responsible for the decisions you make to buy, sell, or hold Digital Assets based on the information provided by Z1 FINANCIAL.
It is the Users’ responsibility to abide by local laws in relation to the legal usage of Z1 FINANCIAL Products and Services in their local jurisdiction as well as other laws and regulations applicable to Users. Users must also factor, to the extent of their local laws all aspects of taxation, withholding, collection, reporting and remittance to their appropriate tax authorities.
ALL USERS OF Z1 FINANCIAL PRODUCTS AND SERVICES ACKNOWLEDGE AND DECLARE THAT THEIR FUNDS COME FROM LEGITIMATE SOURCES AND DO NOT ORIGINATE FROM ILLEGAL ACTIVITIES; USERS AGREE THAT Z1 FINANCIAL WILL REQUIRE THEM TO PROVIDE OR OTHERWISE COLLECT THE NECESSARY INFORMATION AND MATERIALS AS PER RELEVANT LAWS OR GOVERNMENT ORDERS TO VERIFY THE LEGALITY OF THE SOURCES AND USE OF THEIR FUNDS.
Z1 FINANCIAL maintains a stance of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze or terminate Users’ accounts and funds that are flagged out or investigated by legal mandate.
Access to Z1 FINANCIAL Products and Services will require the submission of certain personally identifiable information. Please review Z1 FINANCIAL’s Privacy Policy at https://z1.financial/Index/privacy for a summary of Z1 FINANCIAL’s guidelines regarding the collection and use of personally identifiable information.
PLEASE READ THIS SECTION CAREFULLY, AS IT INVOLVES A WAIVER OF CERTAIN RIGHTS TO BRING LEGAL PROCEEDINGS, INCLUDING AS A CLASS ACTION.
Please contact Z1 FINANCIAL first! Z1 FINANCIAL wants to address your concerns without resorting to formal legal proceedings, if possible. If you have a dispute with Z1 FINANCIAL, then you should contact Z1 FINANCIAL and a ticket number will be assigned. Z1 FINANCIAL will attempt to resolve your dispute internally as soon as possible. The parties agree to negotiate in good faith to resolve the dispute (which discussions shall remain confidential and be subject to applicable rules protecting settlement discussions from use as evidence in any legal proceeding).
In the event that the dispute cannot be resolved satisfactorily, and you wish to assert a legal claim against Z1 FINANCIAL, then you agree to set forth the basis of such claim in writing in a “Notice of Claim,” as a form of prior notice to Z1 FINANCIAL. The Notice of Claim must :
a) Describe the nature and basis of the claim or dispute;
b) Set forth the specific relief sought;
c) Provide the original ticket number;
d) Include your Z1 FINANCIAL account email; and
e) Be submitted to an email address or hyperlink provided in your correspondence with Z1 FINANCIAL. After you have provided the Notice of Claim to Z1 FINANCIAL, the dispute referenced in the Notice of Claim may be submitted by either Z1 FINANCIAL or you to arbitration in accordance with paragraph 2 of this Section, below. For the avoidance of doubt, the submission of a dispute to Z1 FINANCIAL for resolution internally and the delivery of a Notice of Claim to Z1 FINANCIAL are prerequisites to the commencement of an arbitration proceeding (or any other legal proceeding). During the arbitration, the amount of any settlement offer made by you or Z1 FINANCIAL shall not be disclosed to the arbitrator.
You and Z1 FINANCIAL agree that subject to paragraph 1 above, any dispute, claim, or controversy between you and Z1 FINANCIAL arising in connection with or relating in any way to this agreement or to your relationship with Z1 FINANCIAL as a user of Z1 FINANCIAL Products and Services (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of this agreement) will be determined by mandatory final and binding individual (not class) arbitration, except as set forth below under Exceptions to Agreement to Arbitrate.
You and Z1 FINANCIAL further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including without limitation any objections with respect to the existence, scope or validity of the Agreement to Arbitrate, or to the arbitrability of any claim or counterclaim. Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. The arbitrator must follow this agreement and can award the same damages and relief as a court (including, if applicable, attorney fees), except that the arbitrator may not award declaratory or injunctive relief in favor of anyone but the parties to the arbitration. The arbitration provisions set forth in this Section will survive the termination of this agreement.
Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based.
JUDGMENT ON ANY ARBITRAL AWARD MAY BE GIVEN IN ANY COURT HAVING JURISDICTION OVER THE PARTY (OR OVER THE ASSETS OF THE PARTY) AGAINST WHOM SUCH AN AWARD IS RENDERED. Time for Filing: ANY ARBITRATION AGAINST Z1 FINANCIAL MUST BE COMMENCED BY FILING A REQUEST FOR ARBITRATION WITHIN ONE (1) YEAR, AFTER THE DATE THE PARTY ASSERTING THE CLAIM FIRST KNOWS OR REASONABLY SHOULD KNOW OF THE ACT, OMISSION OR DEFAULT GIVING RISE TO THE CLAIM; AND THERE SHALL BE NO RIGHT TO ANY REMEDY FOR ANY CLAIM NOT ASSERTED WITHIN THAT TIME PERIOD. THIS ONE-YEAR LIMITATION PERIOD IS INCLUSIVE OF THE INTERNAL DISPUTE RESOLUTION PROCEDURE SET FORTH IN PARAGRAPH 1 OF THIS SECTION, ABOVE. THERE SHALL BE NO RIGHT TO ANY REMEDY FOR ANY CLAIM NOT ASSERTED WITHIN THAT TIME PERIOD.
If applicable law prohibits a one-year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law. Process; Notice: The party who intends to seek arbitration after the expiration of the Dispute Resolution Period set forth in paragraph 1, above, must submit a request to the SIAC in accordance with the SIAC Rules. If we request arbitration against you, we will give you notice at the email address or mailing address you have provided. You agree that any notice sent to this email or mailing address shall be deemed effective for all purposes, including without limitation to determinations of the adequacy of service. It is your obligation to ensure that the email address and/or mailing address on file with Z1 FINANCIAL is up-to-date and accurate. Seat of Arbitration: The seat of the arbitration shall be Singapore. Place of Hearing: The location of any in-person arbitration hearing shall be Singapore, unless otherwise agreed to by the parties. Governing Law: This agreement (including this arbitration agreement) shall be governed by, and construed in accordance with, the laws of Singapore.
The parties agree that the arbitration shall be kept confidential. The existence of the arbitration, any nonpublic information provided in the arbitration, and any submissions, orders or awards made in the arbitration (together, the “Confidential Information”) shall not be disclosed to any non-party except the tribunal, the SIAC, the parties, their counsel, experts, witnesses, accountants and auditors, insurers and reinsurers, and any other person necessary to the conduct of the arbitration. Notwithstanding the foregoing, a party may disclose Confidential Information to the extent that disclosure may be required to fulfill a legal duty, protect or pursue a legal right, or enforce or challenge an award in bona fide legal proceedings. This confidentiality provision shall survive termination of this agreement and of any arbitration brought pursuant to this agreement.
You and Z1 FINANCIAL agree that any claims relating to this agreement or to your relationship with Z1 FINANCIAL as a user of Z1 FINANCIAL Products and Services and whether the claims arise during or after the termination of this agreement) shall be brought against the other party in arbitration on an individual basis only and not as a plaintiff or class member in a purported class or representative action. You and Z1 FINANCIAL further agree to waive any right for such claims to be brought, heard, or arbitrated as a class, collective, representative, or private attorney general action, to the extent permissible by applicable law. Combining or consolidating individual arbitrations into a single arbitration is not permitted without the consent of all parties, including Z1 FINANCIAL.
Z1 FINANCIAL reserves the right to update, modify, revise, suspend, or make any future changes to Section X regarding the parties’ Agreement to Arbitrate, subject to applicable law. You hereby consent and agree that it is your responsibility to ensure that your understanding of this Section is up to date. Subject to the applicable law, your continued use of your Z1 FINANCIAL account shall be deemed to be your acceptance of any modifications to Section X regarding the parties’ Agreement to Arbitrate. You agree that if you object to the modifications to Section X, Z1 FINANCIAL may block access to your account pending closure of your account. In such circumstances, the Terms of Use prior to modification shall remain in full force and effect pending closure of your account.
This agreement constitutes the entire agreement between the parties regarding the use of Z1 FINANCIAL Products and Services and will supersede all prior written or oral agreements between the parties. No usage of trade or other regular practice or method of dealing between the parties will be used to modify, interpret, supplement, or alter the terms herein.
Z1 FINANCIAL reserves the right to alter, revise, modify, and/or change this agreement at any time. All changes will take effect immediately upon being published on Z1 FINANCIAL websites. It is your responsibility to regularly check relevant pages on our websites/applications to confirm the latest version of this agreement. If you do not agree to any such modifications, your only remedy is to terminate your usage of Z1 FINANCIAL Products and Services and cancel your account. You agree that, unless otherwise expressly provided in this agreement, Z1 FINANCIAL will not be responsible for any modification or termination of Z1 FINANCIAL Products and Services by you or any third party, or suspension or termination of your access to Z1 FINANCIAL Products and Services.
Z1 FINANCIAL will not be liable for any delay or failure to perform as required by this agreement because of any cause or condition beyond Z1 FINANCIAL’s reasonable control.
If any portion of this agreement is held invalid or unenforceable, such invalidity or enforceability will not affect the other provisions of this agreement, which will remain in full force and effect, and the invalid or unenforceable portion will be given effect to the greatest extent possible.
You may not assign or transfer any right to use Z1 FINANCIAL Products and Services or any of your rights or obligations under this agreement without prior written consent from Z1 FINANCIAL, including any right or obligation related to the enforcement of laws or the change of control. Z1 FINANCIAL may assign or transfer any or all of its rights or obligations under this agreement, in whole or in part, without notice or obtaining your consent or approval.
The failure of one party to require the performance of any provision will not affect that party’s right to require performance at any time thereafter. At the same time, the waiver of one party to seek recovery for the other party’s violation of this agreement or any provision of applicable terms shall not constitute a waiver by that party of any subsequent breach or violation by the other party or of the provision itself.
Any links to third-party websites from Z1 FINANCIAL Products and Services do not imply endorsement by Z1 FINANCIAL of any product, service, information or disclaimer presented therein, nor does Z1 FINANCIAL guarantee the accuracy of the information contained on them. If you suffer a loss from using such third-party product and service, Z1 FINANCIAL will not be liable for such loss. In addition, since Z1 FINANCIAL has no control over the terms of use or privacy policies of third-party websites, you should read and understand those policies carefully.
For more information on Z1 FINANCIAL, you may refer to Z1 FINANCIAL website https://z1.financial/. If you have questions regarding this agreement, please feel free to contact Z1 FINANCIAL for clarification via our Customer Support team at https://z1.financial/Index/contact.